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  • 7 Temasek Boulevard
    Suntec Tower One
    #12-07
    Singapore 038987
24/7 Emergency Service

(65) 8389 4134

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Answers from the experts!

Frequently Asked Questions

These are the most frequently asked questions about HVAC, Sizing, and More. Please feel free to contact us if you don’t see your question answered below.

  • General Questions
  • Mechanical Questions

How long will my HVAC system last?

The frequency with which you use your system, the age of the system, the brand and manufacture of the system, and the frequency with which it has been maintained during its lifespan can all have an impact on how long your system will survive. An air conditioner should last around 15 years, as well.

What factors should I consider while making a purchase of a new air conditioner?

A smart initial step is to figure out what features you want in a product. Is a basic thermostat sufficient for you, or would you want the convenience of being able to operate your air conditioning from afar? Is there a time of year when air conditioning isn't necessary, or is it something you depend on every day? Keep up to date on maintenance or leave it to the professionals?

Why should I get my air conditioner serviced?

To ensure that your air conditioner operates at its peak efficiency, regular air conditioning maintenance is a need. Maintaining a unit helps to keep it clean and free of debris. The interior and exterior units are both cleaned and disinfected to ensure that your system runs as efficiently as possible. As a result, regular air conditioning maintenance ensures that you get the most out of your purchase and enjoy a stress-free existence.

Can my diagnostic fee be applied toward the cost of my repair?

It depends on the specific situation. Please consult with our aircon support staff for more information.

What is included in your maintenance package?

While the air conditioner service technician is working, he clears the dust particles and debris from the condenser coil and evaporator coil. This will help improve the air conditioner's performance and prevent future problems.

When to call Nature Cool?

Every three months, you should contact a reputable Aircon repair service like Nature Cool to do routine maintenance. Moreover, if you suspect that your air conditioner isn't working properly, you should call our professional rather than try to fix it yourself. Remember to contact a specialized Aircon repair service in the event of any problems, such as water seeping from the unit.

What's wrong with my air conditioner?

If you don't have access to electricity, your ac unit may not be functioning. Check to see if the switch is plugged in. It is also critical to determine whether or not your electrical panel is operational. If you can't figure out what's wrong, you'll need to get in touch with us.

Why isn't my air conditioner cooling like it used to?

If the exterior unit has a problem, your ac unit may not be cooling properly. A competent Aircon repair firm can assist you in resolving the problem and ensuring that your unit cools properly.

What is included in your maintenance package?

How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last you.d/or air conditioner to last approximately 15 years.

The Level of Comfort
and Service You Deserve!

The Level of
Comfort and Service
You Deserve!

Already know what you need? Bring out your technician right now, and be sure to check out our special offers.

Already know what you need? Bring out your
technician right now, and be sure to check out
our special offers.

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Have More Questions?

If you have a question about heating, cooling or air quality matters, just ask our experts. We're here to help! Please fill the form to ask your question.